Dear Partner,
Further to the temporary Closure of Bora Bora Lagoon Resort & Spa caused by the passage of Cyclone OLI, we are in a Force Majeure situation as stipulated in our Contract. Consequently, we are obliged to cancel all hotel reservations at Bora Bora Lagoon Resort & Spa.
We have decided to Stop all Sales until September 30th in a conservative manner, considering all our travel trade partners. We do not wish to make any commitments during the high season. We sincerely hope to re-open before the month of July but we are not capable presently to commit to an exact re-opening date.
As soon as we have more information on our renovation work, we will keep you duly informed.
We will make every effort to be back in the market place as early as possible and count on your kind collaboration and support.
In order to allow you time to make any adjustments and cancellations, we will apply the cancellations effective from March 1st.
We have already re-routed all the reservations until Feb. 15th included, and we will send you the detailed list and conditions of re-routings by the end of this week. We ask you assistance in securing reservations at other resorts on Bora Bora for the clients reserved at BBLR between Feb.16 to Feb. 28 , with our contract rates. For this period, please issue a voucher for Bora Bora Lagoon Resort & Spa for which the hotels will be invoicing us.